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Community Articles > Troubleshooting > Mapping agent code to crash stacks
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Mapping agent code to NSD crash stack on AIX

This document will explain how to map an AIX NSD crash stack to actual code that was a cause of the crash. It will not guarantee a root cause, but will assist in debugging your application to find the root cause. The documentation assumes you understand how to read an NSD.

Mapping agent code to NSD crash stack on Windows

This document will explain how to map a windows NSD crash stack to actual code that was a cause of the crash. It will not guarantee a root cause, but will assist in debugging your application to find the root cause. The documentation assumes you understand how to read an NSD.

Mapping agent code to crash stacks

The objective of this group of documentation is to show how to map an NSD crash stack to application code within an agent. This can be helpful when you are trying to debug an application but want to lower the scope of debugging to save time.
Community articleMapping agent code to crash stacks
Added by ~Keiko Zekkibergoopsi | Edited by IBM contributor~Keiko Zekkibergoopsi on May 12, 2010 | Version 4
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expanded Abstract
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The objective of this group of documentation is to show how to map an NSD crash stack to application code within an agent. This can be helpful when you are trying to debug an application but want to lower the scope of debugging to save time.
Tags: nsd
This documentation will detail how to map an NSD crash stack to where in your agent code the crash may be occurring. It will not guarantee a root cause of the crash, but can help in narrowing down the level of code to debug. 
 
Related Processes
The following processes are related to agent code executing and would be detailed in the crash stack header.
 
  • AMGR
    Agent Manager. Scheduled agents, agents that are set to run on the server, by program documents, or through the domino console. 
     
  • ROUTER
    Mail Router. If the agent is set to run before new mail arrives then it will run under this process. 
     
  • HTTP
    Agents that are executed by a URL connection or a Web Service provider. 
     
  • DIIOP
    Java applications which are using the NCSO.jar to communicate with the Domino server via DIIOP.
     
  • NNOTES
    Notes Client crash. Refers to agents running on the client.
     
  • RUNJAVA
    Java plugins that run on the server. Creating applications to run under this process are unsupported.  But diagnosing the issue to rule out RUNJAVA can help support assist you further.
 
Crash Stack diagnosing
The details on reading the crash stack has been broken down by operating systems.
  • Mapping agent code to NSD crash stack on Windowsexternal link
  • Mapping agent code to NSD crash stack on LinuxCreate New Article
  • Mapping agent code to NSD crash stack on SolarisCreate New Article
  • Mapping agent code to NSD crash stack on AIX

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VersionDateChanged by              Summary of changes
This version (4)May 12, 2010, 6:41:11 AM~Keiko Zekkibergoopsi  IBM contributor
3May 12, 2010, 6:33:59 AM~George Dwotumiverettu  IBM contributor
2May 11, 2010, 5:05:25 PM~George Dwotumiverettu  IBM contributor
1May 11, 2010, 5:00:21 PM~George Dwotumiverettu  IBM contributor
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